We stopped in last night after a full day at Cades Cove before making our long drive to our yurt, and given the posted menu outside & and the recommendation we had received, we were looking forward to the meal.
When we walked in, there was no one manning the front and no indication if we seat ourselves or wait. It didn't appear overly busy and the few waitresses we saw going back & forth didn't make eye contact. We waited a least 5 minutes & still no one. My hubby saw a gentleman clearing a table and he went over & asked him if we could get assistance getting a table. He said he'd get someone. Five minutes later, he came back and led us to the table he'd been clearing which he finished wiping it down and seated us. Was a bit damp to sit on but we were relieved to finally be seated.
John (whom bused the table & seated us) became our waiter. My husband asked if they had hard cider which they didn't which he was disappointed with but John got him a fresh squeezed lemonade from the bar which was delicious. I had a pale ale which I enjoyed as well.
John brought out a basket of assorted breads (biscuit, cornbread, and garlic dinner rolls) which were all nice.
We ordered the bacon wrapped burnt ends with Calhouns bbq sauce that were substantial & delicious! Very tender and great taste in the meat and sauce.
We both had the fried catfish and for sides, I had the Mac & cheese and my hubby had their baked beans. All was delicious and very filling.
We opted to share their macadamia banana cream pudding for dessert and thank goodness we did! It was HUGE!!!
As far as the restaurant itself, it was nice enough but could use some detailing (carpet cleaned, vents cleaned, etc).
As far as our waiter John, he was very personable and made us feel comfortable and checked on us regularly.
As far as the food, altogether it was delicious and I will be buying their spices and bbq sauce.
What really brought the experience down was those first 10 minutes in the business. Given how slow it was, we shouldn't have had to go find someone to seat us and staff had clear vision to entrance who were working. As we were seated near the entrance, I'm happy to say others thankfully didn't have the wait like us.
I'd like to say we would be back but given our experience and the fact of how many restaurants there in the town, we will likely try others before returning.